Gbet Privacy Policy

1 Introduction & Scope

Gbet (gbet.ws) places the highest importance on the privacy of all its users. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and how we keep it secure.

This policy applies equally to gbet's website, mobile application, and all other digital platforms. By using any gbet service, you are deemed to have accepted this Privacy Policy.

We believe transparency is the foundation of trust. That's why this policy is written in plain language — no complex legal jargon, just a straightforward explanation of exactly what we do and don't do with your information.

2 What Information We Collect

Gbet collects various types of data from different sources. A detailed breakdown is provided below:

We only collect information that is genuinely necessary to provide our services. We consciously avoid gathering any data beyond what is required.

3 How Your Information Is Used

Gbet uses your personal data for the following purposes:

• Account Management: To create, maintain, and keep your account secure.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Identity Verification: To complete the KYC process and prevent fraud and money laundering.
• Customer Support: To respond promptly to your questions and complaints.
• Personalized Experience: To recommend games and promotions tailored to your preferences.
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.
• Legal Obligation: To meet the requirements of licensing authorities and law enforcement agencies.
• Service Improvement: To improve platform performance and enhance the user experience.

4 Data Sharing Policy

Gbet never sells your personal information to third parties. However, in certain limited circumstances, data may be shared with specific third parties:

• Payment Providers: Necessary information is shared with payment gateways — including Mobile Pay, Nagad, Rocket, and others — to process transactions.
• Identity Verification Services: With licensed verification agencies to complete the KYC process.
• Game Software Providers: Limited information necessary for game operations.
• Legal Authorities: In response to a court order or a lawful request from a law enforcement authority.
• Licensing Authority: For mandatory reporting required by regulatory authorities.

All third-party providers operate under strict confidentiality agreements and may only use your data for specified purposes.

5 Cookies & Tracking Technologies

Gbet uses several types of cookies on its website and app. Cookies are small text files stored on your device that help improve website functionality.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features and functionality of the site.

6 Data Retention Period

Gbet does not retain your data indefinitely. Each type of data has a defined retention period:

• Account Information: Up to 5 years after account closure (as required by law).
• Financial Transaction Information: 7 years (as required by government and financial regulatory guidelines).
• Communication Records: 2 years after last contact.
• Gaming Logs: Up to 3 years.
• Marketing Preferences: Until the next update cycle following unsubscription.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

7 Your Rights

As a gbet user, you have the following rights over your personal data:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we limit how your data is used for certain purposes.
• Data Portability: The right to receive your data in a structured, portable format.
• Right to Object: You may opt out of your data being used for marketing purposes.

8 Privacy of Minors

Gbet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

If we suspect a user is a minor, we will immediately verify the account and suspend it if necessary. Any personal data inadvertently collected from a minor will be promptly deleted.

If parents suspect their child is using gbet, they should immediately support@gbet.wsto get in touch.

9 Security Measures

Gbet uses a multi-layered security approach to protect your data:

• All data transmissions are TLS 1.3 / 256-bit SSL encryption.
• Sensitive data stored in the database AES-256 encrypted.
• Account Two-Factor Authentication (2FA) Benefits.
• 24/7 Automated Unusual Activity Monitoring System.
• Regular Third-Party Penetration Testing।
• Regular staff Data Protection Training।

However, no digital system is 100% secure. We therefore encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.

10 Policy Changes

Gbet reserves the right to update this Privacy Policy as needed. For any significant changes, we will:

• We will post a clear notice on the website.
• We will notify registered users by email.
• We will update the "Last Updated" date at the top of the page.

Continued use of our services after any changes means you accept the updated policy. We recommend checking this page regularly.

11 Contact

For any privacy-related questions, requests, or concerns, please get in touch with us:

• Email: support@gbet.ws
• Live Chat: Use the chat button at the bottom-right corner of the website.
• Support Hours: 7 days a week, 24 hours a day.

For more information, please visit our FAQ page view or Responsible Gaming Read the policy.